Berks County Crisis Center
Who We Are
Chimes Holcomb’s Berks County Crisis Center, located in West Reading, PA, offers a crisis program to assist children, adolescents and adults experiencing varying levels of crisis. Services are available 24 hours a day, 7 days a week and are free to the residents of Berks County. All of Berks County Crisis’ services are consumer-driven, recovery-oriented and culturally competent. This is achieved through the utilization of psychiatric rehabilitation principles, the use of peer specialists throughout the crisis system and a strong emphasis on diversionary efforts to help maintain individuals in the community whenever possible. Berks County Crisis Center has culturally diverse staff, including individuals fluent in Spanish and or access to a language line for interpretation services.
How We Can Help
Just as we call an ambulance in a medical emergency, there is help for resolving crisis situations. When events go beyond our control–whether for individuals, families, communities, or schools, we benefit from outside intervention. Trained professionals are available to assist with problems like mental illness, loss, school-based emergencies, substance abuse, family conflicts, and abuse. Crisis management exists to help explore solutions and implement positive change. Learn more about our program:
Eligibility & Access
- Open to Berks County residents, 18+
- Voluntary, unlocked, trauma-informed setting
Insurance & Admission
- Accepts CCBH, Medicare, uninsured, and some private insurance (case-by-case)
- Serves up to 6 individuals at a time
Services Provided
- Individual & group therapy, peer support, medication management
- Psychiatric stabilization in a trauma-informed environment
- Uses motivational interviewing, mindfulness, and solution-focused strategies
Amenities & Support
- Nutritious meals, on-site laundry, daily visiting hours
- Aftercare planning and connection to long-term community services
- Recovery-focused with emphasis on hope and community
Locations
If you need to get in touch with this location please contact either the Corporate Headquarters or the Berks County Crisis Center below.
Berks County Crisis Services
401 Buttonwood Street
West Reading, PA 19611
BCRReferrals@chimes.org
ph: 610.947.1987
toll free: 888.219.3910
view map
Ethics Point
What are the rights of Berks County Crisis Clients?
- Each client has the right to be treated as an individual according to his/her individual needs.
- Each client has the right to expect that he/she will be treated by competent staff according to a professional code of ethics, that preserves the client’s personal privacy and dignity.
- Each client has the right to expect that all records concerning his/her treatment shall be kept confidential and only released with the written permission of the client, or as specifically dictated by law.
- Each client has the right to receive aftercare planning that is initiated early in his/her services.
- Each client has the right to be provided with information concerning his/her own diagnosis, treatment, and prognosis and to participate in decisions involving his/her treatment.
- Each client has the right to refuse treatment and/or medication. In this event, the client has the right to be informed of the medical consequences of this action.
In accordance with applicable federal and state law, regulatory requirements and/or agency policy, Holcomb will not deny any person equal access to its facilities or services on the basis of race, color, religion, ancestry, sexual orientation, gender expression, national origin or disability. Neither will it deny any person equal access to its facilities or services on the basis of age or gender, except those programs that specialize in the treatment of a particular age group or gender.
If you have a grievance that has not been adequately addressed by program staff, please call 610-363-1488 and ask for Quality Assurance.