Chimes DC pairs a CMMC Level 2 Certified technology practice with one of the nation's most experienced AbilityOne workforces — so prime contractors can staff faster, reduce execution risk, and perform from day one.
Who We Are
Decades of Chimes heritage. Dedicated federal delivery.
Chimes District of Columbia (Chimes DC) is part of the Chimes family of organizations — one of the nation's leading AbilityOne enterprises and one of the largest employers of people with disabilities. For more than 75 years, Chimes has partnered with federal, state, and commercial customers to deliver reliable, high-quality services that advance their missions. Chimes DC carries that legacy forward, focused specifically on federal facilities, technology, and mission support delivery. Today, Chimes DC combines decades of operational excellence with expanding technology capabilities— integrated solutions across Total Facilities Management, Digital Workplace Services, Cybersecurity, Technology Logistics & Asset Lifecycle, Mission Support & Digital Transformation, and Contact Centers.
Whether supporting a federal installation, a state agency, or a Fortune 500 partner, our focus stays the same: exceptional customer service, delivered by a highly trained, mission-driven workforce. Designated by SourceAmerica as a Qualified AbilityOne Nonprofit Agency, Chimes DC currently supports more than 28 active federal and state contracts — including some of the nation's most recognizable facilities and military installations, such as the Pentagon, the Library of Congress, the Department of Commerce, the Department of the Interior, Aberdeen Proving Ground, Fort Bragg, Andrews Air Force Base, Baltimore-Washington International Airport, and the Maryland State Police. Custodial services built our reputation. Today they're just one part of a much broader portfolio — Total Facilities Management, Digital Workplace Services, Cybersecurity, Technology Logistics & Asset Lifecycle, Mission Support & Digital Transformation, and Contact Centers.
75+
YEARS OF CHIMES ENTERPRISE HERITAGE
28+
ACTIVE FEDERAL & STATE CONTRACTS
3,500+
EMPLOYEES NATIONWIDE
1
ABILITYONE DELIVERY PARTNER
Partner with Chimes DC
Winning the contract is only the beginning.
Prime contractors still need to rapidly staff programs, meet cybersecurity requirements, manage operational risk, and deliver exceptional customer
performance. Chimes DC helps you do exactly that.
As a CMMC Level 2 Certified technology partner, we provide scalable enterprise IT services, technology logistics, and mission support professionals that help our partners transition faster, reduce execution risk, and exceed customer expectations.
Whether you're supporting a proposal, a contract transition, or long-term program delivery, Chimes DC provides flexible teaming solutions that expand your delivery capacity without increasing fixed overhead. As an approved AbilityOne partner supporting NASA SEWP VI Categories A, B, and C, we're structured to support prime contractors as either a direct subcontractor or through multi-tier teaming arrangements.
The Chimes Difference
One delivery partner. Five capabilities working together.
Chimes DC combines federal operational excellence, CMMC Level 2 cybersecurity protection, enterprise technology services, nationwide logistics capabilities, and one of the most experienced AbilityOne workforces into a single delivery partner. That combination helps prime contractors:
Our Service Lines
01 - Total Facilities Management
Total Facilities Management remains one of Chimes DC's core strengths. We administer comprehensive facilities management and Base Operations Support contracts under AbilityOne, providing integrated solutions through a single accountable partner.
Custodial Services
Grounds Maintenance & Landscaping
Floor Care
Warehouse & Logistics
Base Operations Support (O&M)
02 - Enterprise Technology Services
Powered by one of the nation's largest AbilityOne workforces. Chimes DC maintains an active CMMC Level 2 Certification, an established Facility Security Officer (FSO) Program, and delivers enterprise technology solutions supporting NASA SEWP VI and other federal IT initiatives.
Digital Workplace Services
Enterprise Service Desk
Tier I–III Help Desk
Desktop Support
Microsoft 365 Administration
Cloud Administration
End User Support
Cybersecurity
Security Operations Center (SOC) Support
Risk Management Framework (RMF)
Identity & Access Management
Continuous Monitoring
Zero Trust Support
Cybersecurity Compliance
Technology Logistics & Asset Lifecycle
Procurement Support
Microsoft 365 Provisioning
Device Imaging
Technology Refresh
Configuration
Deployment
Asset Tagging
Reverse Logistics
Mission Support & Digital Transformation
Project Management Office (PMO)
Data Analytics & Power BI
AI Enablement
Microsoft Copilot
Power Platform
SharePoint
Technical Documentation
Knowledge Management
End User Training
03 - Contact Centers
Chimes DC provides secure, high-quality contact center services for federal and commercial customers.
Tier I & Tier II Help Desk
Customer Support
Technical Support
Workforce Management
Administrative Support
Ready to Build Your Team with Chimes DC?
Whether you need surge staffing for a proposal, enterprise Service Desk professionals, cybersecurity specialists, technology logistics support, or mission support teams, Chimes DC provides scalable workforce solutions that help prime contractors deliver with confidence.
Shelly Shaffer
SENIOR VICE PRESIDENT, STRATEGIC OPERATIONS & BUSINESS EXPANSION
Chimes DC
A social enterprise empowering people with disabilities through federal facilities, technology, and mission support services.
Location
4815 Seton Drive
Baltimore, MD 21215
410-512-7820
Federal Identifiers
UEI: NUCDU5ULPDF7
CAGE Code: 1E7W1
SEWPTO@chimes.org
AbilityOne Partner · CMMC Level 2 Certified · NASA SEWP VI
Ethics Point
Ethics Reporting Hotline
EthicsPoint is a secure 24/7 reporting system where active employees may report potential violations of the Chimes Code of Ethics and Conduct. It further serves as a management tool to support the Agency’s overall compliance program. Reports are taken seriously and investigated discretely, consistent with applicable laws and regulations.
Please click to be connected to the EthicsPoint Reporting System.